Accessibility Statement

Carmila is committed to making its websites, intranets, extranets, and software applications (as well as its mobile apps and digital urban furnishings) accessible in accordance with Article 47 of French Law No. 2005‑102 of 11 February 2005.

This accessibility statement applies to https://www.carmila.com/.

Conformity Status

Carmila’s site https://www.carmila.com/ is not compliant with the French General Accessibility Improvement Framework (RGAA).

Test Results

A conformity audit conducted by Vectors Group reveals that 55% of RGAA version 4.1.2 criteria are met.

An action plan for 2026 has been drawn up, along with a multi-year digital accessibility plan for 2025 to 2027.

Inaccessible Content

Non‑compliances

• Decorative images are not ignored by screen readers.
• Images lack alternative (alt) text.
• Not all color contrasts comply.
• Videos lack text transcripts or audio descriptions.
• Not all form labels are explicit.
• Scripts are not compatible with assistive technologies.
• An informational pop‑in may open without user action.
• Embedded Google Maps are not usable with basic gestures.
• List items are not all marked with “li” tags.
• Forms do not support autocomplete.
• Some elements convey information solely through color.
• Downloadable documents are not accessible.

Establishment of This Accessibility Statement

This statement was established on 17 July 2025 and updated on 16 January 2026.

Technologies Used for the Audit

HTML, CSS, JavaScript.

Test Environment

Content rendering checks were based on the RGAA reference base, using:

• Mobile iOS with Safari and VoiceOver
• macOS with Chrome and VoiceOver

Tools for Evaluating Accessibility

Web Developer Toolbar, Colour Contrast Analyser, RGAA Assistant, axe DevTools, Hn Tag Check Reviews.

Pages Audited

• Homepage: https://www.carmila.com/
• Our Centers: https://www.carmila.com/nos-centres
• Center page: https://www.carmila.com/nos-centres/athis-mons
• News: https://www.carmila.com/actualites
• Single News Item: https://www.carmila.com/actualites/carmila-resultats-1er-trimestre-2025
• Find a Location: https://www.carmila.com/trouvez-un-emplacement
• Carmila: https://www.carmila.com/carmila
• Strategy: https://www.carmila.com/strategie
• Governance: https://www.carmila.com/gouvernance
• CSR Strategy: https://www.carmila.com/strategie-rse
• Here We Act for the Planet: https://www.carmila.com/ici-on-agit-pour-la-planete
• Franchise & Affiliation: https://www.carmila.com/franchise-et-affiliation
• Key Information: https://www.carmila.com/informations-cles
• Publications: https://www.carmila.com/publications
• Contact: https://www.carmila.com/contact
• Search Results: https://www.carmila.com/recherche?search=Carmila
• Legal Notice: https://www.carmila.com/mentions-legales

Feedback & Contact

If you cannot access content or a service, you can contact Carmila’s accessibility officer to request an accessible alternative or another format.

• Send a message: https://www.carmila.com/contact

Remedies

If you notice an accessibility barrier preventing access to content or functionality, and you have reported it without receiving a response, you can file a complaint with the Défenseur des droits via:

• Writing a message on their website
• Contacting the regional delegate
• Sending a postal letter (free of charge, no stamp needed) to:

Défenseur des droits
Libre réponse 71120
75342 Paris CEDEX 07